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Book An Appointment

Book an Appointment at Northside Family Dentistry in Crossville, TN

Dr. Johnny Shanks and his dental team look forward to meeting you and discussing how we can serve you and your family, help you to have the smile you’ve always dreamed of, and remain healthy for life.
Book An Appointment
small group staff

Book an Appointment at Northside Family Dentistry in Crossville, TN

Dr. Johnny Shanks and his dental team look forward to meeting you and discussing how we can serve you and your family, help you to have the smile you’ve always dreamed of, and remain healthy for life.

We’re Excited to Meet You!

We are open Monday through Friday with hours that can accommodate almost any schedule. 

Our Address:

143 Matherly St
Crossville, TN 3855

Click for Map & Directions
New Patients
(931) 340-1071

Existing Patients
(931) 787-1718

Our Office Hours:

Mon.
Tues.
Wed.
Thurs.
Fri.
Sat.
Sun.
7am - 4pm
7am - 4pm
7am - 4pm
7am - 4pm
by appointment
Closed
Closed

New Patients

Patients from the Crossville area love working with Dr. Johnny Shanks at Northside Family Dentistry to improve their dental health. Please fill out the forms to save time during your appointment.

staff with patient

We Love Patients Like You

We are currently accepting new patients, and we want to provide your friends with the same great dental care that you’ve enjoyed. Fill in your friend’s email address and phone number above to send a message introducing them to our practice. Add your name to the Message box – Referral. Thank you so much for telling your friends about us!

Personal 
Payment Options

Dr. Shanks Accepts Most Payment Methods
A written estimate will be provided for all comprehensive treatments. If you have insurance, a pre-estimate can be sent to determine coverage. Your account balance must be paid in full on or before your final appointment.
  • Cash or personal checks
  • Visa, MasterCard, Discover, and HSA Cards
  • Comprehensive and Emergency exams
  • CareCredit™ and LendingClub® Financing

Financing Options

CareCredit™ and LendingClub® Offer Our Patients Low or Interest-Free Financing
Northside Family Dentistry partners with CareCredit™ (interest-free) and LendingClub® (low or no-interest) financing. These third-party financial options offer patients a way to pay for their procedures with low monthly payments.
front office looking over payment plans

No Insurance?

We Offer A Solution For Crossville Patients
Northside Family Dentistry partners with CareCredit™ (interest-free) and LendingClub® (low or no-interest) financing. These third-party financial options offer patients a way to pay for their procedures with low monthly payments.
dr with patient

Benefits Include

  • Routine Exams
  • BW, FMX, Pano
  • 2 Healthy Mouth Cleanings (prophylaxis)
  • 1 Fluoride treatment for children up to age 16
  • One Emergency Exam and X-ray
  • 10% Discount on all dental treatment when paid
  • in full at time of service

Eligibility

  • The plan is good only at Northside Family Dentistry. Discounts do not apply for services requiring referral to the specialist.
  • Upon enrollment, the plan is effective immediately and is good for 12 months from signup date.
  • Eligible dependents include spouse and children residing with you through age 25.
  • All patients are subject to Northside Family Dentistry office policies.
  • In-Office Dental Plan cannot be combined with dental insurance or any other offers.

Exclusions

  • If you choose to extend your payment for treatment with CareCredit, the treatment discount is reduced to 5% due to merchant fees.
  • Periodontal therapy including scaling and root planning is covered by the 10% discount.
  • Treatment initiated prior to enrollment is not eligible for discount.
  • Treatment fees are guaranteed for 3 months from date quoted by the office.
  • Plans and fees are subject to change yearly.
  • Northside Family Dentistry reserves the right to discontinue plan for any member at any time.
  • No-shows or cancellations without 24-hours notice can lead to the patient being dropped from this plan without a refund.

Have Questions? We’ve Got Answers

What if I have a dental emergency?

Our goal is to be available for you when you have a dental emergency. Dental emergencies can include facial trauma that damages the structure of the teeth or jaw, loss of a permanent tooth, severe tooth pain, or signs of infection. If you believe you have a dental emergency, please give us a call right away at (931) 787-1718.

Do you see patients of all ages?

Our patients range in age from 3 to 103! We gladly see patients of all ages at Northside Family Dentistry in Crossville.

What forms of payment are accepted?

We accept cash, check, Visa, MasterCard, Discover, and HSA Cards. We also accept most major insurances. If any of these options aren’t for you, we provide an In-Office Savings plan as well.

To learn more about our payment and insurance policies, check out our Payment & Insurance section

Do you accept my insurance?

We are in-network with several major insurance companies and promise to work hard to accommodate dental insurance plans of all types. We also offer CareCredit and LendingClub for our patients to try to help them get the dental treatment they need. Give us a call to learn more at (931) 787-1718!

How does your practice accommodate people with disabilities?

Our practice offers handicap accessible amenities including convenient ramps from the parking lot, wide walkways, automatic doors, entrance ways that measure 32” or greater, and a designated wheelchair accessible operatory. We also have staff on hand available to read aloud documents for the illiterate or blind, and have braille in the waiting area and in all restrooms. Our website is also ADA compliant. To learn more, click here.

What to Expect For Your Next Dental Visit

Here’s what you need to know for your visit:

We’ve added enhanced infection control procedures.
We’re asking patients to wait in their car and we’ll contact you when it is time to come in.
We’re taking the temperature of our patients and team to ensure temperature is below 100.4°F.
We’ll reach out to you before and ask a few screening questions. We’ll ask you again when you come to see us.
Please limit extra companions during your visit. Only bring people who have an appointment so we can reduce the number of people in the office.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe at our practice.
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