FAQ

Crossville building

Frequently Asked Questions
from Our Crossville Patients

If you’re considering treatment with Dr. Johnny Shanks and have questions, review the list below for answers to common questions by our patients.

Crossville building

Frequently Asked Questions
from Our Crossville Patients

If you’re considering treatment with Dr. Johnny Shanks and have questions, review the list below for answers to common questions by our patients.

EXISTING PATIENTS: PLEASE CALL (931) 787-1718

New Patients Call
(931) 340-1071

Existing Patients
(931) 787-1718

Have Questions? We’ve Got Answers

What if I have a dental emergency?

Our goal is to be available for you when you have a dental emergency. Dental emergencies can include facial trauma that damages the structure of the teeth or jaw, loss of a permanent tooth, severe tooth pain, or signs of infection. If you believe you have a dental emergency, please give us a call right away at (931) 787-1718.

Do you see patients of all ages?

Our patients range in age from 3 to 103! We gladly see patients of all ages at Northside Family Dentistry in Crossville.

What forms of payment are accepted?

We accept cash, check, Visa, MasterCard, Discover, and HSA Cards. We also accept most major insurances. If any of these options aren’t for you, we provide an In-Office Savings plan as well.

To learn more about our payment and insurance policies, check out our Payment & Insurance page.

Do you accept my insurance?

We are in-network with several major insurance companies and promise to work hard to accommodate dental insurance plans of all types. We also offer CareCredit and LendingClub for our patients to try to help them get the dental treatment they need. Give us a call to learn more at (931) 787-1718!

How does your practice accommodate people with disabilities?

Our practice offers handicap accessible amenities including convenient ramps from the parking lot, wide walkways, automatic doors, entrance ways that measure 32” or greater, and a designated wheelchair accessible operatory. We also have staff on hand available to read aloud documents for the illiterate or blind, and have braille in the waiting area and in all restrooms. Our website is also ADA compliant. To learn more, click here.

Contact Us

Johnny Shanks, DDS
143 Matherly St
Crossville, TN 38555
Click for Map & Directions

New Patients: (931) 340-1071
Existing Patients: (931) 787-1718

Hours

Mon
Tue
Wed
Thu
Fri
Sat-Sun

7:00am-4:00pm
7:00am-4:00pm
7:00am-4:00pm
7:00am-4:00pm
By Appointment
Closed

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